Web hosting overview

All our machines are based around high-speed Digital Alpha or Intel processors running either Debian GNU/Linux or FreeBSD, which we find offer us an unbeatable combination of stability, performance and features along with the obvious technical and security advantages of Free Software.

Based in Telehouse London Docklands our servers are protected by 24x7x365 day security, proximity card reader access control, video surveillance, FM200 fire system and a 1 MVA Parallel Redundant (N+1) Uninterruptible power supply, should the public supply fail.

Web site hosting packages >

Technical Support

Being a relatively small company, we pride ourselves on providing a friendly face as well as expert specialist technical support. The preferred method of contacting our support team is by electronic mail: this makes it easier to direct your question to the right person and allows us to provide a much more detailed reply. Most requests made by email between 8:00am and 12:00am will be answered within a few minutes.

It is also possible to contact our technical support team by telephone during normal office hours. If no one is immediately available to help you, we will usually return your call within half an hour.

The support team is happy to provide our customers with general advice on networking and UNIX-based servers and will usually be willing to assist in setting up systems on an individual consultancy basis.

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Reliability

For enhanced reliability, we operate multiple redundant web, mail and DNS servers. If one server fails, another will automatically take over its job, ensuring uninterrupted service. In common with many other hosting providers, we are committed to at least 99.5% reliability; in practice our systems are considerably more reliable than this.

Which web hosting package is right for my business?

Non-database hosting for passive brochureware sites, perfect for the small business or corporate information site		Database enabled hosting for ecommerce & ebusiness applications including online shops, content management & SMS/MMS text messaging systems
Office 10 Our entry-level web site hosting package for business. Flexible and reliable, a high-performance web hosting solution at a very affordable price. This package is suited to displaying brochure type sites with moderate traffic/visitors.		Tower 1000 Tower 1000 is our database hosting solution. With an industrial strength SQL database to store your data, PHP, CGI and ColdFusion support, the sky's the limit. Also suitable for PLAZA shopping basket.
Office 250 With the similar functionality as its little brother Office 10, this package provides extra space and extra traffic for larger web sites with more data to store or more visitors to manage; also suitable for PIAZZA shopping basket.		need more? Please look at our shell accounts or co-location options.